Login not working?
Our live chat and contact form are available 24/7 for Eclipse Crown account access support. Check the following before trying again:
- Wrong email or password: re-enter the email linked to your account and check your password carefully.
- Unconfirmed email address: open the confirmation message we sent and complete the confirmation.
- Account verification: respond when we request verification details or documents.
- Active self-exclusion or cooling-off period: access remains blocked until the selected period ends.
You can also contact us at support@eclipsecrown.com by email. Our support team can help through live chat or the contact form.
Sign in to Eclipse Crown
We keep sign-in access connected to the email address registered with your account. Use the login control on Eclipse Crown to access your account securely.
- Open Eclipse Crown and select the login control.
- Enter your registered email address and password.
- Confirm the sign-in request to open your account.
Use the same email address that you confirmed during account creation. This helps us identify the correct account when you contact support.
Eclipse Crown password recovery
We provide password recovery when you cannot remember your login details. Select the password recovery option and enter the email address linked to your account.
We send the recovery instructions to that email address. Follow the message to set a new password, then sign in with your updated details.
Account verification and security
We may request a passport, driver’s license, utility bill, bank statement, card front and back, e-wallet screenshot, or a phone call. Withdrawal requests remain pending until every verification step is complete; see Eclipse Crown Payments for withdrawal options.
